One of the biggest hassles about travelling is often the issue of handling your luggage, especially when you’re taking public transport to get around. You don’t want to be burdened with dragging your luggage around an unfamiliar city, or carrying them up and down the stairs at train stations. It’s a lot more tricky when you take public transport during rush hours.
Thankfully, there are multiple ways to handle your luggage so you can enjoy travelling with ease of mind, and without the burden, thanks to the nationwide ‘Hands-FreeTravel’ network.
Simply look out for the ‘Hands-Free Travel’ logo at places like airports, train stations, hotels, and department stores, and you’ll be able to deliver your baggage between two locations, or store them in a safe place so that you can enjoy luggage-free travel (some locations may have limited service).
|Luggage Delivery||Between airport and accommodation|
|Hotel to hotel|
|Train Station to City|
|Between tourist sites or along tourist routes|
|Luggage Storage||Coin Lockers (train stations, airports, etc)|
|Storage sites (info centers, department stores, stations)|
|Commercial places (online reservation at shops, offices, etc)|
How do you get your luggage from the airport to your hotel when you’ve just arrived early in the morning and your check-in is in the afternoon? Or what if you don’t want to drag your heavy luggage – after you’ve stuffed it full of souvenirs – from your hotel to the airport?
There are several luggage mail service options, some of which offer same-day services if you send before 11am. Prices normally depend on the size and weight of the luggage; most companies charge between 2,000-3,000 yen to deliver a piece of check-in luggage (up to 30kg; 160cm dimension). Most also offer delivery for odd-sized luggage like sports gear (ie. snowboards, bicycles) as well as insurance for lost items up to 300,000 yen.
Simply drop your baggage off at a designated delivery counter – look out for signs that say ‘Hands-Free Travel’. Staff will be at hand to assist you with filling in the forms; your luggage will normally be sent to the hotel reception.
Some credit cards and airlines may offer discounted luggage delivery; for example, JCB and UnionPay customers get discounts on select operators when they pay with their card. JAL passengers can also take advantage of discounted baggage delivery to and from major airports.
There are several options, but all require advance booking at least a day ahead. Your luggage will normally be delivered to a designated counter to be picked up before you check-in.
Are you travelling to another city by train and don’t want to bother with dragging your luggage onto trains, up the stairs, or across platforms? On trains, there is limited storage space, so what do you do? You can have your luggage sent to your next accommodation, so you can easily get to your destination without the burden, and even go sightseeing along the way!
Depending on the distance, some companies offer same-day delivery if dropped off before 11am. There are several options for delivery depending on your accommodation:
Same-day delivery for your luggage is also ideal in these situations:
Here’s a sample price list to deliver one check-in luggage (160cm dimension)*:
|Operator||Cities||Delivery locations||Price (in yen)||Order via|
(also courier service)
|Nationwide||Any address including airports||From 2,578||Counter|
|Luggage-Free Travel||Nationwide||Airport, Hotel, Tourist Centres||From 2,500||Online|
|JAL ABC||Nationwide||Airport, Hotels, Tourist Centres||From 2,360||Counter/Online|
(also courier service)
|Tokyo, Nationwide||Airports, Train Stations, Bus Terminals, Hotels, Tourist Centres||From 2,031||Counter|
|QL Liner||Tokyo, Kyoto, Osaka||Airport, Hotels||From 2,160||Online|
|Airporter||Tokyo, Osaka||Airport, Hotel, Apartments||From 2,000||Online|
Ever wondered what to do with your luggage when you want to go sightseeing without the burden? Or what if you went shopping and bought a ton of stuff and you don’t want to drag it around town with you? If you’re in these situations, there are several ways for you to store them safely.
Most train stations all over Japan have coin lockers where you can store your luggage or bags – usually, the locker sizes are only large enough to accommodate small backpacks, although larger stations may have lockers large enough for luggage. These lockers are ideal if you’ve got a lot of small bags to carry, or if you don’t want to lug heavy packs around. Coin lockers at train stations charge by the day, whereas lockers at airports like Narita and Centrair can store them for longer period (up to 8 days).
If you have odd-sized luggage that don’t fit into lockers, the best place to store them is with a luggage storage service. Most services have a size limit of 200cm in dimension (height + width + depth). Prices range from about 500 yen per day.
A growing number of cafes, shops, and offices (in addition to selected JR stations and post offices) are offering luggage storage service via a service called ecbo cloak. You can store your items in Tokyo, Kyoto, Osaka, Fukuoka, Okinawa, Hokkaido, Ehime, and Iwate. With your smartphone, locate available spaces and reserve a spot.
Some train stations, VIP Liner bus lounges, department stores (like Daimaru and Aeon Mall), and tourist information centres (like Kansai Tourist Information Center) offer luggage storage – simply look out for the ‘Hands-Free Travel’ logo, or look out for Yamato (with its iconic black cat logo).
If you want hands-free travel at the airport, like Narita International, Haneda Airport, and Kansai International Airport – usually offer luggage storage. You can store large/bulky items as well, and prices are determined by size.
Are you sure you want to remove this promotion from your profile?
Once you delete it, you will not be able to retrieve it.